联想与精益六西格玛.ppt

题目:
Lenovo and Lean Six Sigma
联想与精益六西格玛
演讲嘉宾:
Jon Huang (黄震亚), PMP, MBA, MS
Lenovo Global Lean Six Sigma Director,
Master Black Belt
时间: Nov 14, 2008
Philosophy
We don’t know what we don’t know. 无法知道不知道的
can’t measure 不可测 don’t know much 知之不多
don’t know much 知之不多 can’t control 不可控
can’t control it 不可控 at the mercy of chance 冀望好运
Myth 谜一样的精益六西格玛
Science
Art
Magic
What is Lean Six Sigma ? 何谓
Metrics(标尺,制度,质量体系)
Methodology (策略,方法论)
Management System (管理系统)
What is Lenovo’s LSS Model? 联想模型
1. Define
What’s the problem? 问题如何?
Who can fix it?谁能解决?
What’s the process? 过程如何?
2. Measure
Can I explain a problemwith data?
我可否用数据解释问题?
3. Analyze
What’s the real problem?
真正的问题是什么
4. Improve
Let’s improve the process!
让我们改进过程
6. Share
Tell others
分享
5. Control
Did we improve? 有改进?
Did we save money? 有节省?
LSS
Model
Business Challenges 业务挑战
Serviceability
Cost
Quality
New Product Development
Product Quality
Complexity Reduction
Supply Chain Optimization
Competition
Technology
Forgot my password
Customer Expectations
Can’t find AC outlet
Hit ! And broken !
Tires fingers
My OS doesn’t boot ! My customer presentation a hour from now !
I erased my presentation by mistake!
Hung by ESD
Still heavy and big
Opps, Coffee on keyboard !
LSS Help Develop PEOPLE
Business
Impact
YB
GB
BB
MBB
Teach and Coach
Mentor and Consult
Strategize
LSS Belt
Growth Path
Learner
User
Try Tools
Expert
Execution
Result
Capability
A Problem Solving
Methodology
DMAICS
解决问题的方法论
An Integral Part of
Business Management
System 管理体系的有机组分
Winning Culture & Financials:LSS  The Way We Do Work
Business Impact
Lenovo’s LSS Direction
LSS Capability
Global Direction 全球导向
(with guidance from mittee)
Local Execution 地区实施
(By, In and For the Businesses)
Strengthen Business Alignment 业务匹配
Formalize Governance Process 管理机制
Mobilize LSS Teams & Culture 动员团队
Right Project Right People
Right Progress Right Results
Result
Capability
How does Lean Si