酒店作业标准流程目录.doc

酒店HotelOpeningBudgetPRE-OPENINGBUDGETTEMPLATEINSTRUCTIONSPRE-OPENINGBUDGET()PRE-OPENINGEXPBUD1(A&G)APRE-OPENINGEXPBUD1(APARTMENT&OFFICE)PRE-OPENINGEXPBUD1(HR)PRE-OPENINGEXPBUD1(OOD)PRE-OPENINGEXPBUD1(PETR)PRE-OPENINGEXPBUD1(POM)PRE-OPENINGEXPBUD1(RMS)PRE-OPENINGEXPBUD1(S&M)PRE-OPENINGEXPBUD1(SUPPORT)PRE-OPENINGEXPBUD(F&B)STAFFPLANNING1STAFFINGPLANDEVELOPMENTPROJECTFACTSHEETGeneralManagerHotelOpeningChecklistHOTELOPENINGANNOUNCEMENTCHECKLIST_V3开业检查表GMPRE-OPENINGMANUALDEVELOPMENTPROJECTFACTSHEET国际品牌酒店管理集团收费标准酒店设计规范凯悦设计标准酒店可行性评估模板及报告成都万怡酒店可行性报告HVS酒店报告10-18浩华-中国酒店市场景气调查Sheraton喜来登酒店资料Sales&MarketingJobDescriptions(OK)JD-OH-SM-CS--OH-SM-CS--OH-SM-DH-001DOSM市场销售总监JD-OH-SM-DH-003ADOS销售副总监JD-OH-SM-DH--OH-SM-DH-005Sales&CateringAnalyst市场分析员JD-OH-SM-PR--OH-SM-PR--OH-SM-PR-003PRArtist美工JD-OH-SM-RM--OH-SM-RM--OH-SM-RM--RM-RES-001RevenueManagerJD-RM-RES--RM-RES--RM-RES--OH-SM--OH-SM-CS--OH-SM-DH-PC-OH-SM-PR--OH-SM-PR--OH-SM-PR-PC-OH-SM-RM--OH-SM-RM--OH-SM-RM--RM-RES--RM-RES--RM-RES-&Procedures(OK)30aCateringSalesSP-OH-SM-CS-ountFiles客户档案SP-OH-SM-CS-ountManagement客户档案管理SP-OH-SM-CS-A003SuppliersFiles供应商档案SP-OH-SM-CS-petitorsSurvey竞争对手调查SP-OH-SM-CS-A005StrategicSalesPlan销售策略计划SP-OH-SM-CS-A006StandardLetters标准信函SP-OH-SM-CS-A007DailySalesBriefing每日例会SP-OH-SM-CS-D001InitialSalesCall初次拜访SP-OH-SM-CS-D002DailySalesCalls每日销售拜访SP-OH-SM-CS-D003JointSalesCalls参加销售拜访SP-OH-SM-CS-munication协调SP-OH-SM-CS-D005FollowUpAction活动跟进SP-OH-SM-CS-D006HotelInspection店内参观SP-OH-SM-CS-P001ProductKnowledge产品知识SP-OH-SM-CS-S001StarwoodPreferredPlanner仕达屋优先会议组织者SP-OH-SM-CS-S002LeadsManagement管理订房线索SP