谈谈消费者权益保护制度的完善问题.doc

东北农业大学学士学位论文学号: 1515********** 谈谈消费者权益保护制度的完善问题 Talk about the improvement of the consumer rights and interests protection system 学生姓名: xxx 指导老师: xxx 所在院系:网络教育学院所学专业:法学研究方向: 法学东北农业大学中国·哈尔滨 xxxx 年 xx月谈谈消费者权益保护制度的完善问题 I 摘要《中华人民共和国消费者权益保护法》是为保护消费者的合法权益, 维护社会经济秩序, 促进社会主义市场经济健康发展制定的一部法律。该法自颁布实施以来,在唤醒消费者权益自我保护意识、加快我国市场经济立法进程、促进有中国特色社会主义法制建设等方面发挥了积极的作用。进入新世纪, 随着市场经济的发展, 改革的不断深入, 尤其入世后经济的飞速发展, 经济全球化的到来, 势必带来服务的全球化, 因为在改革开放的今天, 很多服务都是与世界同步的。只有将更多的服务接受者纳入消费者的范畴, 才能更有效地推动消费权益的保护工作, 从而达到法律保护的同步, 我国经历了从无法可依到《消费者权益保护法》出台, 以及之后一系列相关法律体系的逐渐完善。当今世界, 没有哪个国家在十几年的时间发生过如此巨大和深刻的变化, 这些变化改变了我们的生活节奏、生活方式, 也改变着我们的价值观和思维方式。消费者权益保护出现了许多前所未有的新情况, 消费者合法权益仍旧屡屡受损, 这表明必须加强消费者维权研究, 以切实保护消费者的合法权益。本文试对我国消费者权益保护现状、投诉的热点和难点以及近年新出台的与消费者密切相关的法律法规作以剖析,并提出相应的观点与建议。关键词: 消费者,投诉热点,消费者权益谈谈消费者权益保护制度的完善问题 II Abstract \"Consumer rights and interests of the People's Republic of China protects a law\" is to protect the legitimate rights and interests of consumers, to maintain social and economic order, promote the healthy development of socialist market economy law. Since the law enacted, the wake up self-protection consciousness of consumers' rights and interests, accelerate the process of legislation of our country market economy, promote the construction of socialist legal system with Chinese characteristics has played a positive role. Into the new century, with the development of market economy, the deepening of the reform, especially the wto after the rapid development of economy, the advent of economic globalization, globalization is bound to bring services, because in today's reform and opening up, many services are synchronized with the world. Only will be more service recipients into the category of consumers, to promote the protection of the consumer rights and interests work more effectively, so as to achieve the legal protection of synchronization, our country has experienced from can't can depend on to the consumer rights and interests protects a law ", and after a series of related legal system gradua