函电课件1.ppt

Communication in International Business Xie Juanjuan Department of International Economics and Trade Nankai University Email: juanxie@ Course Outline Text: Communicating in International Business (《国际商务函电》陆墨珠) Grading: There will be a final term test which will have a weight of 70%,the homework 20%, presentation 10%. Learning Objectives practical writing munication skills; the characteristics of effective models of business and munications; to write business letters, memos, instructions, some business application and certificate in business procedure; the contract format used in different terms of trade Outline and Replies and Sales Letters and Acknowledgments and Settlement of Accounts plaint and Adjustment 8. Consignment, Barter pensation Trade Venture and Leasing 10. Agency Unit can you understand the communication? Importance munication will you do to be an municator? Communication (1)is a Two-way process; (2)is circular; (3)is divided into two categories: Verbal Nonverbal(NVC) Importance Getting the job you want; Boosting your chances for promotion; Helping you get things done; Benefiting your own business; Advancing you socially; Ensuring your future; Enhancing your other skills; Know the strategy and the followings ? The objectives munication; ? Whom will municate with; ? The cultural difference between two countries; The business writing style We have for acknowledgement your letter of 5 thinst. , and are appreciative of your information. At the moment, we are interested in tape recorders from pany. Would you pleased be kind enough to send us photographs and a price list of the same. looking forward to hearing from you in the near future, we remain. yours faithfully, principles of munication(7C ’ s) (1)Consideration (2)Courtesy (3)Clarity (4)Conciseness (5)Concr