? 2005 McGraw-Hill Ryerson Ltd. Chapter6 Training Employees 1. Discuss how to link training programs to organizational needs. 2. Explain how to assess the need for training. 3. Explain how to assess employees ’ readiness for training. 4. Describe how to plan an effective training program. 5. Compare widely used training methods. 6. Summarize how to implement a essful training program. 7. Evaluate the ess of a training program. 8. Describe training methods for employee orientation and diversity management. What Do I Need to Know?1 Strategies, Trends, and Challenges in HRM Strategies, Trends, and Challenges in HRM C H A P T E R ? 2005 McGraw-Hill Ryerson Ltd. Canada ’ s Most Respected - RBC For the second consecutive year, RBC Financial Group received the highest ranking in Ipsos -Reid ’ s “ Canada ’ s Most Respected Corporations ” survey. Criteria for selection includes Human Resource Management practices. In full page newspaper ads, RBC attributed this ess to its 69,873 employees 2 of 18 ? 2005 McGraw-Hill Ryerson Ltd. Introduction ? Human resource management (HRM) is defined as the policies, practices, and systems that influence employees ’ behaviour , attitudes, and performance 3 of 18 ? 2005 McGraw-Hill Ryerson Ltd. HR pany Performance ? HRM has traditionally been viewed as a expense, rather than a source of value to anization ? Human capital ? anization ’ s employees described in terms of characteristics that add economic value . training, experience, insight, etc. ? Human resources: ? Valuable ? Rare ? Cannot be imitated ? Have no good substitutes 4 of 18 ? 2005 McGraw-Hill Ryerson Ltd. Impact of Human Resource Management . 5 of 18 All other businesses All other businesses ? 2005 McGraw-Hill Ryerson Ltd. Responsibilities of HR Departments 6 of 18 HR Departments HR Departments Legal pliance Recruiting & Recruiting & Hiring Hiring HR Policies HR Policies Employee & Employee & Labour Relations Labour Relations Traini
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