管理学第十版C3练习及答案.docx

该【管理学第十版C3练习及答案 】是由【森林书屋】上传分享，文档一共【8】页，该文档可以免费在线阅读，需要了解更多关于【管理学第十版C3练习及答案 】的内容，可以使用淘豆网的站内搜索功能，选择自己适合的文档，以下文字是截取该文章内的部分文字，如需要获得完整电子版，请下载此文档到您的设备，方便您编辑和打印。,managersareseenasdirectlyresponsibleforanorganization’ssuccessorfailure.(False)
,muchofanorganizationfailureisduetoforcesoutsidemanagementl.’scontro(False)

success’or
Anorganizationalculturereferstoasystemofsharedmeaning.(True)
Organizationalculturesinfluencehowemployeesbehaveinanorganization.(True)
Strongcultureshavemoreinfluenceonemployeesthandoweakcultures.(True)
Anorganization’sfounderhaslittleinfluenceonitsculture.
(False)
Ritualsarerepetitivesequencesofactivitiesthatexpressandreinforcethekeyvaluesofanorganization.
(True)
Organizationalstoriestypicallycontainanarrativeregardingsignificanteventsorpeople.
(True)
Toincreasecustomerresponsiveness,organizationsshouldhireemployeeswhoareoutgoingandfriendly.
(True)
-responsiveculture,organizationsshouldformalizeandenforcestrictcustomerservicepolicies.
(False)
Thegeneralenvironmentreferstoenvironmentalfactorsoperatinginsideanorganization.
(False)
Thepartoftheenvironmentdirectlyrelatedtoachievementofanorganizationgoalsisthespecificenvironment.
(True)
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’sgeneralenvironment.
(False)
’sspecificenvironment.
(False)
?
omnipotentandsymbolic
omnipotentandreflective
symbolicandinteractive
reflectiveandinteractive
(a)

pictureofthetake-chargebusinessexecutivewhocanovercomeany
obstacleincarryingouttheorganization ’sobjectives.
omnipotent
symbolic
functional
systems
(a)
mostaccuratelyreflectsthesymbolicviewof
management?
a. Managersaredirectlyresponsibleforanorganization ’
b. Managershavelittleornoresponsibilityforanorganization success’or
failure.
c. Externalforcesaredirectlyresponsibleforanorganization success’or
failure.
d. Employeesaredirectlyresponsibleforanorganization ’
(c)
’sdecisionoptions_______________.
existwithineveryorganization
donotexist,asallmanagershavedecision-makingdiscretion
existonlytotheextentthatuppermanagementimposesthem
d. existonlytotheextentthatfollowerswon ’tdoastheyaretold
(a)
,managersaremostaccuratelyviewedas_________.
a. dominantoveranorganization ’senvironment
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b. neitherhelplessnorallpowerful
c. powerlesstoinfluenceanorganization ’sperformance
d. ultimatelyresponsiblefororganizationaloutcomes
(b)
Allorganizationalculturesconsistofeachofthefollowingexcept_________.
sharedvalues
principles
innovation
traditions
(c)
Strongcultures_____________.
arefoundinorganizationswithhighemployeeturnover
haveaminimalinfluenceonemployeedecisionmaking
canbefoundinallorganizationsthatexist
haveagreaterinfluenceonemployeesthandoweakcultures
(d)
Whichofthefollowingisnotconsideredtobeadimensionoforganizationalculture?
attentiontodetail
peopleorientation
purchasingpolicies
aggressiveness
(c)
dimensionsoforganizationalcultureisdefinedasthe
degreetowhichanorganizationactions’anddecisionsemphasizemaintainingthestatusquo?
stability
outcomeorientation
teamorientation
innovationandrisktaking
(a)
SonyCorporation’focusonproductinnovationisanexampleofwhichofthefollowingdimensionsoforganizationalculture?
attentiontodetail
peopleorientation
outcomeorientation
aggressiveness
(c)
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Corporate___________arerepetitivesequencesofactivitiesthatexpressandreinforcethevaluesofanorganization.
languages
rituals
symbols
ceremonies
(b)
Whichofthefollowingrepresentsthemostsignificantwaysthroughwhichcorporateculturesaretransmittedtoemployees?
rituals,myths,competitions,andlanguage
symbols,rituals,language,andbusinesssystems
stories,rituals,symbols,andlanguage
language,stories,rituals,andrewards
(c)
WhenemployeesatMicrosoftusetermssuchasworkjudo,eatingyourowndogfood,andflatfood,theyareusingorganizational__________.
languages
rituals
symbols
ceremonies
(a)
Theoriginalsourceofanorganization’culturesusually
________________.
issharedamongthefirstworkershiredintotheorganization
isformulatedbytheboardofdirectorswhentheorganizationisformed
identifieswhattheorganizationissuccessfuldoing
d. reflectsthevisionormissionoftheorganization ’sfounder
(d)
Anorganization’scultureaffectsmanagersby______________.
providingthemwithadditionaldecision-makingpower
restrictingthemfromdiscipliningcertainemployees
encouragingthemtobendorevenbreakcompanyrules
establishingwhatisappropriateandexpectedbehavior
(d)
.
a. forcesoutsidetheorganizationthatlimittheorganization ’sperformance
b. factorsandforcesoutsidetheorganizationthataffecttheorganization ’s
performance
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c. forcesandinstitutionsinsidetheorganizationthataffecttheorganization ’s
performance
d. forcesinsidetheorganizationthatincreasetheorganization ’sperformance
(b)
Anorganization’
b. isthesameregardlessoftheorganizationsage ’
isdeterminedbythetoplevelofmanagement
mustbequantifiedtoestablishitsexistence
(a)
’sspecificenvironmentare
__________.
suppliers,legislators,customers,andemployees
customers,suppliers,competitors,andpressuregroups
employees,competitors,pressuregroups,andregulators
suppliers,employees,competitors,andlegislators
(b)
Eachofthefollowingisconsideredanorganizationalsupplierexceptprovidersof__________________.
financialinputs
laborinputs
materials
politicalpressure
(d)
Thegeneralenvironmentfactorofeconomicconditionsconsistsofallofthefollowingexcept_______________.
legislationrecentlypassedbyCongress
interestrates
changesindisposableincome
stockmarketfluctuations
(a)
Typically,thegeneralorganizationalenvironmentincludeswhichofthefollowing?
politicalconditions
businessplans
stakeholders
suppliers
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(a)
,inflationrates,andstockmarketfluctuationsareallexamplesof
whatfactorinanorganization ’sgeneralenvironment?
economic
political
social
technological
(a)
Automationrepresentsanexampleofa(n)__________generalenvironmentalfactor.
technological
demographic
political/legal
economic
(a)
Whichofthefollowingarethetwodimensionsofenvironmentaluncertainty?
degreeofchangeanddegreeofcomplexity
degreeofchangeanddegreeofvolume
degreeofcomplexityanddegreeofimpact
degreeofimpactanddegreeoftiming
(a)
any constituenciesin an organization ’externals
environmentthatareaffectedbytheorganization ’sdecisionsandactions.
a. Stockholders
b. Pressuregroups
c. Suppliers
d. Stakeholders
(d)
’senvironmentchangefrequently,theorganizationisoperatingina__________environment.
disruptive
diverse
dynamic
difficult
(c)
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ChangingOrganizationalCulture(Scenario)
Maryhasbeenaskedbythecompanypresidenttochangetheorganizationalculturetoreflectthecompany’,shecertainlyunderstandsthegoals,butisreallynotsurethatsheunderstandswhattodoabouttheculture.
“goodemployeebehavior.”Shefoundthatveryfewunderstood,
indicationthathercompany_______________.
hasastrongculture
hasaweakculture
hasnoculture
musthavehighturnover
(b)
Maryalsofoundoutthatinordertobuildastrongnewculture,sheshoulddoallbutwhichofthefollowing?
a. hireemployeeswhofitinwiththecompany ’sculture
developsocializationpracticestobuildculture
encourageahighturnoverrateamongemployees
havemanagementmakeorganizationalvaluesclear
C
TheElection(Scenario)
Atthepresenttime,.
ThechangesinthepresidencyandCongressrepresentwhichofthefollowingenvironmentalfactorsforyourorganization?
generalenvironment
specificenvironment
pressuregroup
customers
(a)
Thechangeinhowcustomerswantyourproducttolookindesignisanexampleofwhichofthefollowingtypesoffactors?
political/legal
specificenvironment
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global
demographic
(b)
Thechangesintheagesandeducationlevelsofyourcustomersareanexampleofwhichofthefollowingconditions?
economic
political/legal
demographic
technological
(c)
Therequesttohaveyourproductmanufacturedusingnewlydiscoveredplasticsismostlikelytheproductofwhichofthefollowing?
economicconditions
political/legalconditions
socioculturalconditions
technologicalconditions
(d)
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