该【云浮酒店英语培训流程ppt课件 】是由【8459889】上传分享,文档一共【23】页,该文档可以免费在线阅读,需要了解更多关于【云浮酒店英语培训流程ppt课件 】的内容,可以使用淘豆网的站内搜索功能,选择自己适合的文档,以下文字是截取该文章内的部分文字,如需要获得完整电子版,请下载此文档到您的设备,方便您编辑和打印。PowerPointcoursewareforEnglishtrainingprocessCATALOGUE目录TrainingobjectivesandcontentTrainingmethodsandarrangementsTrainingculturestrengthTrainingeffectivenessevaluationTrainingcostsandregistration01TrainingobjectivesandcontentmunicationskillsmunicateeffectivelyinEnglish,includinglistening,speaking,reading,andwritingEnhancingprofessionalimageToimprovetheoverallprofessionalimageofemployeesthroughbetterEnglishlanguageskillsIncreasingcrossculturalawarenessmunicationamongemployeesTrainingobjectivesBasicEnglishgrammarandvocabularyuracyandfluencymunicationmunicationinabusinesscontext,includingemails,phonecalls,meetings,andpresentationsmunicationmunicationwithinternationalclientsandcollections,consideringculturaldifferencesTrainingcontentTrainingtargetsFrontlineemployeesThisiswhytheyaredirectlyinvolvedincustomerservice,suchasreceptionists,waiters/waitresses,andhousekeepersMiddlemanagementPersonnelwhomanagethedailyoperationsofthehotel,includingdepartmentheadsandsupervisorsSeniormanagementmunicatewithinternationalbusinesspartnersandinvestors02TrainingmethodsandarrangementsThismethodinvolvesatrainerdeliveringinformationtothelearnerswiththehelpofPowerPointslidesItiseffectiveforimprovinginformationandforpresentationsThismethodinvolveslearnersactivelyparticipatinginthelearningprocessItcouldincludeactivitieslikeroleplays,groupdiscussions,andotherinteractiveexercisesThishelpslearnersapplytheknowledgegainedinreallifesituationsLearnersareprovidedwithPowerPointslidesandotherlearningmaterials,andtheirstudyontheirownThismethodhelpslearnersdevelopself-learningskillsandallowsthemtogoattheirownpaceLessonstyleteachingInteractivelearningSelfstudyTrainingmethodsThetrainingwilltakeplaceoveraperiodof2weeks,with4sessionsof2hourseachTimeframeThefirstweekwillfocusongeneralEnglish,whilethesecondweekwillfocusonhotelspecificEnglishEachsessionwillbeginwithawarmupactivity,followedbytopicspecificactivitiesandpracticeScheduleTrainingscheduleVenueThetrainingwillbeheldatthetrainingcenteroftheYunfuHotelEquipmentputerandaprojectortodisplaythePowerPointslidesOtherequipmentlikemicrophonesandflipchartswillalsobeavailableTraininglocationarrangement
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