Microsoft CRM 02-CRM 5 Overview - abybee[精].pptx

This information isMicrosoft Confidentialand shared under NDA
CRM 5Software Design ReviewSeptember 2008
Andrew Bybee - Principal Program Manager
Nikhil Hasija - Senior Product Manager
Dynamics CRM
e!
SDR Objectives
Kickoff pre-release cycle for CRM5
Feedback on M1 investments, implementation
Discussion on M2 priorities
Hands-on time with new features
Start building working relationships for TAP
Session Agenda
Monday
Tuesday
9/15/2008
9/16/2008
8:00 to 9:00 AM
Breakfast
9:00 to 10:00 AM
KI01 - Kickoff and CRM 5 TAP overview
BR05 - Real-Time Analytics Using Visualizations
BR01 - CRM 5 & Bus. Application Platform
10:00 to 11:00 AM
BR02-A – Application Model- Part 1
BR06 - Integrating Collaboration Using SharePoint and UC
11:00 to 12:00 PM
BR02-B – Application Model– Part 2
BR07 - Modeling Business Data and Process
12:00 to 1:00 PM
Lunch
1:00 to 2:00 PM
BR03 - Writing Code for CRMS
BR08 - Leveraging New Online Building Block Services
2:00 to 3:00 PM
BR04 - Solution Management
HOL
Real-time Analytics Using Visualizations 2:00-2:40 PM
HOL
Integration with CRM 5 UI 3:00 - 3:40 PM
Integrating Collaboration Using SharePoint and UC 2:40-3:20 PM
Writing Code in CRM 5 3:40 - 4:20 PM
Modeling Business Data and Process 3:20-4:00 PM
Solution Management 4:20 - 5:00 PM
Discussion Panel & Wrap up 4:00 to 5:00 PM
CRM ‘5’ Overview
Andrew Bybee
Dynamics CRM Business Update
CRM released Dec 2007
24 Languages
Service Provider solution pack
System Center Ops mgr pack
BizTalk adapter
Update Rollup ing soon…
CRM Online
‘Open Access’ Launched April 2008
“R2” release delivered Sept 2008
15,000+ organizations
750,000+ users
Key trends for Dynamics CRM
Notable gains in market visibility and ratings
Increasing ration in medium – large accounts
Business Application Platform
Front end for system integration
Collaboration and working
CRM Release Cycles
CRM / CRM Online
CRM ‘5’
M0
M1
M2
Release
RTM
Online ‘OA’
Online ‘R2’
Online ‘R