大学生兼职中介的创业计划书［精］.ppt

Leader
Effectiveness
Training
Proven Skills for Leading
Today’s Business into Tomorrow
DR. THOMAS GORDON
A Perigee Book
Leader
Effectiveness
Training
Also by Thomas Gordon
PARENT EFFECTIVENESS TRAINING
. IN ACTION
TEACHER EFFECTIVENESS TRAINING
DISCIPLINE THAT WORKS
SALES EFFECTIVENESS TRAINING
MAKING THE PATIENT YOUR PARTNER
GROUP-CENTERED LEADERSHIP
A Perigee Book
Published by The Berkley Publishing Group
A division of Penguin Putnam Inc.
375 Hudson Street
New York, New York 10014
Copyright © 1977, 2001 by Gordon-Adams Trust
Foreword copyright © 2001 by Dr. Thomas Gordon
Text design by Tiffany Kukec
Cover design by Dawn Velez Le Bron
All rights reserved. This book, or parts thereof,
may not be reproduced in any form without permission.
Previously published in 1977 by G. P. Putnam’s Sons
First Perigee edition: October 2001
Published simultaneously in Canada.
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Library of Congress Cataloging-in-Publication Data
Gordon, Thomas, 1918–
Leader effectiveness training, . : the proven people skills for today’s leaders /
Thomas Gordon.
p. cm.
Includes index.
ISBN: 1-101-08539-8
1. Leadership. 2. Executive ability. 3. Organizational behavior. I. Title.
G633 2001
158'.4—dc21
2001021004
Contents
Foreword vii
Author’s Note xi
I. How You Can e an Effective Leader 1
II. Being the Leader Doesn’t Make You One 13
III. Doing It Yourself—Or with the Group’s Help 39
IV. Skills That Help Group Members Solve
Their Problems 53
V. Making Everyday Use of Your Listening Skills 81
VI. How to Get Your Own Needs Satisfied 101
VII. How to Make Your Management Team Effective 125
VIII. Conflicts: Who Shall Win, Who Shall Lose? 155
IX. The No-Lose Method: Turning Conflict 187
into Cooperation
vi ■ CONTENTS
X. Organizational Applications of the No-Lose Method 233
XI. The Periodic Planning Conference: 2