ARTIFICIAL INTELLIGENCE – AUTOMOTIVE’S NEW VALUE-CREATING ENGINE January 2018 ARTIFICIAL INTELLIGENCE – AUTOMOTIVE’S NEW VALUE-CREATING ENGINE CONTENTS Introduction and key insights 6 1. Mapping the new landscape of value opportunities for automotive OEMs 10 2. AI-enabled applications provide substantial new value opportunities for automotive OEMs 16 Industry-wide value opportunities: applying AI to processes 16 OEM petitive advantages: customer-centric services 20 3. Fully capturing the AI-enabled value opportunities requires OEMs to initiate an AI transformation 22 Getting started 24 Appendix: Methodology of McKinsey’s artificial intelligence market model 26 Legal notice 27 Contributors 28 Artificial intelligence: automotive’s new value-creating engine 5 INTRODUCTION AND KEY INSIGHTS For more than two years now, the automotive industry has been intensively discussing four disruptive and mutually reinforcing major trends – autonomous driving, connectivity, electrification, and shared mobility. These ACES trends are expected to fuel growth within the market for mobility, change the rules of the mobility sector, and lead to a shift from traditional to disruptive technologies and innovative business models. Artificial intelligence (AI) is a key technology for all four ACES trends. Autonomous driving, for example, relies inherently on AI because it is the only technology that enables the reliable, real- time recognition of objects around the vehicle. For the other three trends, AI creates numerous opportunities to reduce costs, improve operations, and generate new revenue streams. For shared mobility services, AI can, for example, help to optimize pricing by predicting and matching supply and demand. It can also be used to improve maintenance scheduling and fleet management. These improvements through AI will play an important role for automotive firms because they enable them to finance and