高星级酒店筹建期采购管理研究——以c市s酒店为例.docx

摘要
随着我国经济的发展,作为第三产业重要组成部分,酒店业发展速度较快。随着我国国民收入的提升,国民生活品质要求也逐步提高,旅游市场、高端餐饮与住宿消费也呈现出大众化、普遍化的转移态势,高星级酒店的未来发展空间巨大。酒店管理是一个系统的过程,从筹建到运营具有明确的目的性、资源约束性等特征。所以,高星级酒店在筹建期更需要进行全过程的项目管理,需要按照先进的供应链管理理论对高星级酒店的采购管理进行有效的整合和塑造,降低酒店的经营成本, 完成高星级酒店在筹建期的成本控制。基于上述原因,按照供应链采管理和采购管理的有关理论,选取 C 市 S 酒店作为研究对象,探讨筹建期的采购管理问题。
文章运用供应链管理、采购管理研究成果,按照调查问卷提纲设置、调查问卷
内容修正、调查问卷的信度与效度调整三个方面进行问卷调查,分析得出 S 酒店筹建期存在采购组织设置、采购管理认知、采购成本控制、供应商管理四个影响采购管理的因素。从这四个方面的因素分析看,S 酒店筹建期采购管理存在着采购管理的重要性认知不清、采购组织设置过于模糊、采购成本控制过于松散、供应商管理缺乏系统性等突出问题。因此,本文以问题为导向,研究 S 酒店形成这些问题的深层次原因,进而从过程控制层面、制度控制层面、系统控制层面给出相应的优化措施。这种通过宏观到微观层面对酒店采购管理问题深入探究的路线,不断深化了对采购管理本质的认识,为高星级酒店筹建期采购管理的优化进行了探索。
关键词:高星级酒店;采购管理;筹建期
Abstract
With the development of China's economy, as an important part of the third industry, the hotel industry has developed 's tourism market and high-end catering, modation to ordinary consumers, the future development of space will e big in high Stars Hotel. In such a context, supply chain management is gradually introduced into the research category of hotel management. So, the hotel prehensive project management in the preparatory period, especially the need to integrate and shaping effective according to the purchasing management of advanced supply chain management theory of the high Stars Hotel, reduce operating costs, plete the high Stars Hotel in the preparatory phase of the cost control, this paper is based on this reason, according to the relevant theories of supply chain of procurement management, select the S Hotel of C city as the research object, to explore the problem of purchasing management in the preparation period of high Stars Hotel.
This paper will supply chain management, procurement management into the research perspective and the theory into the analysis of cases, in the analysis of the case, the reliability and validity of the questionnaire, the outline provided questionnaire content modification, questionnaire investigation process formulation adjustment of three, find the S Hotel preparatory