管理学案例分析和问答题参考答案.docx

案例分析参考答案
第7章案例分析  Underwater Chaos
1. What’s your reaction to this story? What does it illustrate about decision making?
With the vast sums of money invested into large projects like the Eurotunnel (approximately ￡), it amazes observers that important information (. the affect of the cold weather) would not be considered beforehand.  However, this situation is mon in projects that use groundbreaking technologies in extreme environments.   These types of projects occur under conditions of uncertainty and great risk.  It mon for these projects to experience unexpected ‘ups.’ The best case scenario in these types of projects is to plan as to avoid life threatening catastrophes and to have contingencies plans in case of emergencies.
 
2. How could the decision-making process have helped in both the response to the crisis situation and in preventing it from happening?
Better planning is always suggested after the fact.  Consideration of the effects of extreme weather could have been made part of the testing of the train and track equipment before it was put into use. While the situation was developing, emergency plans should have been in place to deal with a possible breakdown and munication equipment made available.  Eurostar should have been clued into possible problems when other forms of transportation broke down during the extreme weather.  It is important to note