人力资源管理的挑战英文PPT76页-文档资料.ppt

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Copyright © 2004 South-Western. All rights reserved.
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1). A Brief History of Human Resource Management
The Craft System
Master craftsman and apprentice
Industrial Revolution
Move to factory system and move to machines
Division of labor
Scientific Management
Taylor Conducted scientific experiments to improve efficiency
Theory X
Human Relations
Hawthorne experiments
The “Hawthorn effect” led researchers to associate social factors with work
Theory Y
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Copyright © 2004 South-Western. All rights reserved.
Workers inherently dislike work
Workers must be coerced, controlled, directed, threatened with punishment to get them to plish work objectives
Talent is narrowly distributed
Workers will do as little work as they are required to do
Motivated by money
Need for formal, well established lines of authority
Clearly defined jobs
Workers like work, cooperative, friendly
Work is widely distributed throughout the workforce
Workers can be motivated to work independently
Managers who accepted Y, would not structure, control, or closely supervise the work environment
Encourage self-control, motivate by providing satisfying work (., challenging work)
Theory X
Theory Y
Douglas McGregor's Management Styles
Managers anize, lead, control, and motivate people in different ways
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Nature of Human Resource Management
Human Resource Management
The design of formal systems in anization to ensure effective and efficient use of human talent to anizational goals.
All management decisions and practices that directly affect or influence people - planning, acquiring, retaining (controlling turnover), developing or training, performance appraisal, compensation, safety and health, family and work life. HRM has wide range of functions