《管理学》课程教学课件 英文版 第十五章 Understanding Groups and Teams.ppt

Understanding Groups and Teams
Chapter15
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尼采说,疯狂对个体是例外,但对群体而言是规律。
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L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter.
Understanding Groups
Define the different types of groups.
Describe the five stages of group development.
Explaining Work Group Behavior
Explain the ponents that determine group performance and satisfaction.
Discuss how roles, norms, conformity, status systems, group size, and group cohesiveness influence group behavior.
Explain how group norms can both help and hurt anization.
Define groupthink and social loafing.
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L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter.
Explaining Work Group Behavior (cont’d)
Describe the relationships between group cohesiveness and productivity.
Discuss how conflict management influences group behavior.
Tell the advantages and disadvantages of group decision making.
Creating Effective pare groups and teams.
Explain why teams have e so popular anizations.
Describe the four mon types of teams.
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L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter.
Creating Effective Teams (cont’d)
List the characteristics of effective teams.
Current Challenges in Managing Teams
Discuss the challenges of managing global teams
Explain the role of informal (social) networks in managing teams.
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Understanding Groups
Group
Two or more interacting and interdependent individuals e together to achieve specific goals.
Formal groups
Work groups defined by anization’s structure that have designated work assignments and tasks.
Appropriate behaviors are defined by and directed anizational goals.
Informal groups
Groups that are independently formed to meet the social needs of their members.
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Exhibit 15–1 Examples of Formal Groups
Command Groups
Groups that are determined by anization chart posed of individuals who report directly to a