Introductionofmyreport:Accordingtotheneedsoftheclass,ourgroupwasinvestigatedthecustomercarestrategyofShangri--lahotel’-lahotelwereestablishedanddescribethemethodsusedbytheShangri-:Shangri-LaHotelsarefive-starluxuryhotelslocatedinpremiercityaddressesacrossAsiaandtheMiddleEast,,-La'S',the'S'logowhichresemblesuniquelyAsianarchitecturalforms,-,-lahotels,theyentertaincustomersatisfiedmainlythroughtheimportanceofcognitiveguests,
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