表格式护理交班告的实施及对护理质量的影响研究.doc

表格式护理交班报告的实施及对护理质量的影响研究【摘要】目的:探讨表格式护理交班报告在交班中的应用及对护理质量的影响,为临床护理质量改进提供有益方案。方法:选择本区4个护理小组为研究对象,按照随机数字表法分为观察组和对照组,每组2个护理小组。观察组采用表格式交班报告,对照组采用传统交接班方式,比较两组护士对患者“九知道”掌握率、患者对护理服务满意度和护理不良事件发生例数。结果:观察组护士对患者“九知道”掌握率、患者对护理服务满意度均明显高于对照组,差异均有统计学意义,观察组护理不良事件发生例数明显少于对照组,差异有统计学意义。结论:表格式交班报告有利于护士掌握患者的病情,增强服务意识,减少不良事件的发生,提高护理质量,可以有效运用于临床护理管理工作中。【关键词】表格式交班报告;护理质量;影响 StudyonImplementationoftheFormofNursingShiftReportsandInfluenceonQualityofNursingCare/CHENYu-shan.//MedicalInnovationofChina,2017,14:082-085 【Abstract】Objective:Toinvestigatetheapplicationformofnursingshiftreportsintheshiftandtheeffectonthequalityofcare,:Atotalof4nursinggroupsinourregionwereselectedastheresearchobject,andweredividedintotheobservationgroupandthecontrolgroup,2nursinggroupsineachgroup,theobservationgroupwastakenwithshiftreporttable,“nineknowledge”,:Themasteryrateandnursingservicesatisfactionoftheobservationgroupweresignificantlyhigherthanthoseofthecontrolgroup,thedifferenceswerestatisticallysignificant,nursingadverseeventsoftheobservationgroupwassignificantlylessthanthatofthecontrolgroup,:Shiftreporttablehelpsnursesgraspthepatient’scondition,enhanceserviceawareness,reducetheincidenceofadverseeventsandimprovethequalit