平衡计分卡_平衡计分卡知识汇总篇5平衡计分卡BringingtheBalancedScorecardtoLife:TheMicrosoftBalancedScorecardFrameworkWhitePaperBy:CharlesBloomfieldInsightformation,:May2002Forthelatestinformation,pleaseseeiness/bi/AbstractThispaperdescribestheMicrosoft®,(BSCF)—acomprehensivesetoftechniques,tools,,BalancedScorecardInstitute,anizations,panies,, 1Introduction 2AbouttheBalancedScorecard 3BackgroundandHistory 3EmpoweringtheKnowledgeWorker 4ElementsoftheBalancedScorecard essFactorsforBSCDevelopment 8CommonPitfalls 9AutomatingtheBalancedScorecard 10TheMicrosoftBalancedScorecardFramework 12FacetsoftheFramework 12Conclusion 22SelectedBibliography 23UsefulWebSites anizationsintoday’anizationsneedtolinkperformancemeasurementtostrategy,(thephrasecoinedbythefoundersoftheBalancedScorecardmethodology)isasignificant,:,--technicaluserstounderstandthekeydriversoftheme
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