人力资源管理专业英语中文版.doc:..anizationsrequireanumberofthingstobeeffective:physicalresources,financialresources,marketingcapabilityandhumanresources・anizationaleffectiveness,,financing,andcustomerconnections(marketing)canallbecopied・Thebasicsofmanagingpeoplealsocanbecopied,anizationsfinduniquewaystoattract,retainandmotivateemployees—:物理资源,金融资源,市场营销能力和人力资源。虽然这些都是非常重要的组织效能,最的因索可能提供潜在的竞争优势是人力资源,以及如何这些资源的管理。生产技术,资金和客户连接(销售)都可以被复制。人民的基本管理也可以被复制,但最有效的组织找到独特的方法吸引,挽留和激励员工■一种策略,是很难模仿。petitiveAdvantagethroughPeople,.・・SouthwestAirlines,,Southwesthadrevenuesof$・passengermarket・・・Southwest(hasnot)esstolower-costcapital—indeed,itisoneoftheleastleveragedairlinesintheUnitedStates・Southwestsplanes,Boeing737s,petitors・puterizedreservationsystems;modityproduct一low-cost,low-petitorshavedifficultymatching・esfromitsveryproductive,verymotivated,andbytheway,paredtotheU・,accordingto1991statistics,Southwesthasfeweremployeesperaircraft(79versus131),andfliesmorepassengersperemployee(1,891,082versus1,339,995).Itturnsaroundsome80percentofitsflightsin15minutesorless,whileothera
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