物业管理有限公司客服中心工作手册.doc

客服中心工作手册2008--公布2008--实施合肥东宇物业治理有限公司公布合肥东宇物业治理有限公司客服工作手册章节号0、1主题目录版本/修订1/0页次1/·······························································································································································································································································································································································································································································································································································································································、来访操作规程···························································、回访操作规程···································································································································································································································································································································································································································································72合肥东宇物业治理有限公司客服工作手册章节号0、2主题岗位职责之客服中心岗位结构图版本/修订1/0页次1/、法令、政策以及公司、治理处的各项规章制度;、监督、指导;(经理)提交本部门工作打算及工作总结;、不定期考核,向主任提交本部门职员的工作绩效报告;