Unit 7 Public Relations.ppt

:::ALead-inWarm-up:Whatapublicrelationsofficershoulddo:[Scene:ThePublicRelationsOfficerMissWen(W)(S),whobooksmeetingroomsandguestroomsforaconvention.]S:Goodafternoon,-daySummerWorkshop.W:mentsandsuggestionsfromthereportersforimprovingourwork.S:Generallyspeaking,ourreportersaresatisfiedwithyourservicehere,'llpassthemontoyou.,theyareveryimportantforimprovingourservice.S:,.()W:''llreporttoourGeneralManagerimmediatelyandseetoitthatpropermeasuresbetakentoimproveourserviceintheseaspects.S:0nthewhole,welikeyourhotelverymuch.W:.S:I'llcontactyouifIeverhaveachancetovisithereagain.W:Pleasedo,[(S)fromBeijingForeignLanguageTeachingandResearchPresstalkswiththePublicRelationsofficeroftheHiltonHotelMissWen(W)(L)totalkaboutthebuffet.]W:Goodmorning,?S:Yes,I'?W:modatetwohundredpeopleatmeetingandforhol