投诉信3.doc

投诉信3
投诉信
［Directions］: Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming