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酒店英语试卷.docx


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酒店英语试卷.docx新民师范学院酒店英语试卷 A 酒店管理二年 13-14 学年上学期
题号 I II III IV V VI 总分 复查
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Part I. Match the expressions with their corresponding pictures.
(1’×10=10’)
1. standard room (
)
2. front desk (
)
3. triple room (
)
4. bellman (
)
5. banquet room (
)
6. chef (
)
A
B
7. room card (
)
8. double room (
)
9. conference room (
) 10. suite (
)
C D E F
G H I J


Part II. Complete the sentence with the correct sentences given. (2 ’×4=8’)
R: Good afternoon. Room reservation. 1 ?
th
G: Yes. I ’ d like to know if you have any rooms available for nights of March?24
R: 2 ?
G: 40 persons.
R: 3 ?
G: 2 doubles rooms with twin beds.
One moment please, sir. Yes, we can confirm that for you.
Now may I ask you please if you have any special rates?
R: Yes, 4 ?
G: Thank you very much.

A. How many persons are there in your party? B. Can you help me?
C. We can give you a 15 percent discount. D. May I help you?
E. How many rooms would you like? F. May I have your name, please?


Part III. Reading comprehension (2 ’×20=40’)
Passage 1
Restaurant services
There are mainly five kinds of restaurant services. They are guerdon service, silver service, plate service, buffet self-catering ser

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