团队沟通技巧-课件【PPT演示稿】.ppt

Team Problem Solving and Team Problem Solving and Communication munication Skill 解解决决团团队队问问题题及及团团队队沟沟通通的的技技巧巧 Team 团队 T ogather E veryone A chieve M ore Goal Effective Team Elements 有效团队的要素 Task plishment & Problem Solving 完成任务和解决问题 Individual Needs & Interest 个人需求和兴趣 Dynamic & Cohesive Group 有活力和凝聚力的团队 Analytical or Logical Skill 分析或逻辑的技巧 Creative Thinking Skills munication Skills 沟通技巧 munication 良好的沟通 F Effective Two munication 有效的双向沟通? Between People (Minimum 2 Person) 在人与人之间进行(至少有两人) F Results Oriented 注重结果? Performance, Productivity, Goals, Learning, $$ 工作表现、生产力、目标成功率,知识和收入 F Build Relationships 建立关系? Develop Better Rapport, Understanding, Involvement, Commitment and Trust 融洽关系、加深理解、积极参与、获取支持和嬴得信任 Working with People 与他人合作 F Is a Necessity, a Critical Factor for ess & Happiness 是必要的,也是成功和愉快的重要因素 F At Work It Is a Necessity to Work with People We Might Not Like 在工作中,有时必须与我们不喜欢的人合作 F Need to Understand the Differences and Make It Work Rather Than to Judge 需要理解相互间的差异,而不只是判断 Understanding People Style 理解个人的沟通风格 Understanding People Style 理解个人的沟通风格 F A Person Style Is His or Her Pattern of Assertive and Responsive Behaviour 个人沟通风格就是他或她的支配程度和情感表现的形式 F This Pattern Is Useful in Understanding How This Person Pref