手术患者转运系统设计与应用.pdf

智慧医院建设与实践
Construction and Practice of Smart Hospital
手术患者转运系统设计与应用
靳萍① 刘逸涵①
【摘要】 目的：为实现医院围手术期全流程信息化管理，解决手术患者转运过程中外送人员接单不及时、挑
单漏单、管理落后问题。方法：通过信息化手段设计开发手术患者转运系统，利用院内无线网以及手持PAD，
实现发单、抢单、接单、交接等节点，再造业务流程。结果：利用信息化手段将之前人工指派工作替换，外送
人员与手术室护士、病区护士的所有交接工作实现电子化，所有节点都可实时追踪，外送人员工作量可统计。
结论：该系统大大提升了外送人员管理能力，提高了手术患者转运工作的运转效率，提升了患者满意度，同时
也完善了医院信息化全流程管理。
【关键词】 手术患者转运 派单 抢单 精细化管理 外送人员
Doi:.1673-
【中图分类号】 R319;TP391 【文献标识码】 A
Design and Application of Surgical Patient Transport System / JIN Ping, LIU Yi-han.
Abstract: Objective: It is to realize the information management of the whole perioperative process in hospital, and
to solve the problems of untimely receipt of orders, missed orders and backward management during the transfer of
surgical patients. Methods: The surgical patients transport system was designed and developed by means of information
technology, and the nodes such as order dispatching, order grabbing, order receiving, handover were realized by using
the wireless network and handheld PAD in hospital, so as to reconstruct the business process. Results: By means of
information technology, the previous manual assignment was replaced, and all the handover work between the delivery
personnel and the operating room n