3.Enquiries and Reply英文.ppt


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Chapter 3. Enquiries and Replies
In this lesson, students should learn
some points about enquiries, such as the
basic knowledge of translating or
understanding enquiries, and grasp how
to write a good and effective reply letter.
introduction of enquiries and replies
An enquiry is the first step during the negotiation of
contract. It can be sent and received when a buyer or a
seller wants some information. A buyer usually makes
an enquiry to invite a quotation or offer from the seller
in order to buy a certain commodity or obtain a kind of
service. Reply letters answer questions, supply specific
information and attempt to meet the needs of those
who make the requests. Therefore writing of enquiries
has become the general practice in international
business correspondence.
to write enquiries and replies
Good enquiries and replies usually have the following essential writing
strategies:
1. Enquiries should state simply, clearly, specifically and concisely what you want.
2. Begin the letters with the questions you want to ask: the goods needed, usual terms of trade, catalogues, price lists, samples, quotations, etc., so as to enable the seller to quote or offer the correct goods.
3. In an enquiry, such expressions as “Please quote your best prices”, “Your quotation is favorable” or “Should your prices be competitive”, are often used.
4. Replies to enquiries should be prompt, courteous, objective, and
entire, and contain all the information your customer required .You’d
better assure your clients that you have full confidence in your
product or service.
Sentence Structures and Examples
Structure 1
be interested in …(对……感兴趣)
We believe that you will be interested in doing business with customers like us.
我们相信你方会有兴趣与我们这样的客户打交道。
We are interested in the desk lamps you advertised in the March issue of “China Daily”.
你们在3月份《中国日报》上刊登的台灯广告,我们很感兴趣。
We have the pleasure to know that you are interested in our “

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  • 时间2021-05-15