管理咨询经典1(英文).pptx

Lecture – Management Consulting: An Introduction
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© Andersen Consulting 2000
AGENDA
Introduction/Expectations
Example consultant company
Consulting: Nature, Trends, Careers
Selected Methods (frameworks)
Research (some basics)
Graphics (from data to chart)
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AGENDA
Introduction/Expectations
Example consultant company
Consulting: Nature, Trends, Careers
Selected Methods (frameworks)
Research (some basics)
Graphics (from data to chart)
2021/3/22
3
Our Mission: Helping our clients create their future.
zccy: MISSION AND VISION
Our Vision: To become one of the world's leading companies, bringing innovations to improve the way the world works and lives.
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One Global Firm – Act to enhance the collective values of the global partnership, while sustaining local culture.
Stewardship – Think future oriented; act and invest to build a stronger firm for tomorrow.
Integrity – Act with openness and honesty. Always.
Respect for the Individual – Treat each person as we would like to be treated.
Quality Client Service – Understand and meet client expectations 100 percent of the time.
Best People – Are highly competent and make a commitment to excellence, teamwork, and the success of our clients.
zccy: CORE VALUES
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1989
Andersen Consulting becomes a separate business unit from Arthur Andersen
$ billion
21,400 employees
1991
Horizon 2000 Initiative to develop mission and strategic plan
$ billion
25,000 personnel
1993
Andersen Consulting issues its first annual report
$ billion
27,000 employees
1997
Andersen Consulting creates a global network of communications-focused solution centers in an effort to set the standard for speed and quality of performance
$. Billion
53,000 employees
1998
$ billion
65,000 employees
2000
Joe Forehand becomes Managing Partner and introduces the 100 Day Plan
Andersen Consulting wins arbitration against Arthur Andersen

zccy, formerly k