: . Ti *—- o ^ o 派号 密学 7T 失 UDC: 学校代码:10286 东 南 工商管理硕士学位论文 工程咨询企业可文件化的 知识管理体系研究 崔捷 一一以技术标准化管理系统为例 研究生姓名 导师姓名:胡汉辉教授
申请学位级另I 硕士 学科专业名称 工商管理
论文提交日期2005年11月论文答辩曰期 2005年12月
学位授予日期 评 阅 人 戚睹艳 学位授予单位东南大学 答辩委员会主席陈良华
孔庆龙 2005年11月 加工和混合加工等三种加工方式,由此,产生了相应的即用、变换和混合三种知识;在 知i只使用过程的研究中,作者总结出最终使用、中间使用和交易使用三种使用形式。 本课题的研究将为工程咨询企业建立和运行可文件化的知识管理体系提供帮助, 它可以显著地提高工程咨询企业可文件化知识的管理、使用效率和效果,不断地增加 企业特有或专有的文件化知识,极大地加强工程咨询企业的核心竞争能力。 关键词:知识管理、体系、工程咨询企业、可文件化 Research on Documenting Knowledge Management System for Consulting Enterprise of Engineering Case for Technical Standard Management System Graduate: CUI Jie Supervisor : HU Han-hui Southeast University Abstract At present, the concept of knowledge economy is gradually accepted. Research and practice of knowledge management (KM), at the same time,is booming. However, the theory of the knowledge management for enterprise is not perfect. Standard and practical management system is not formed in China. Consulting enterprise of engineering based on knowledge and person with ability developing research and practice of KM has unique advantage. The paper will research on documenting KM system for consulting enterprise of engineering. The paper is optional task. The research method comes from exploring study and case application. The research fruits of the paper represent mainly that a documenting KM system for consulting enterprise of engineering is put forward through researching deeply on the concepts and processes of data, information and knowledge and using a model of management system based on quality certification. The documenting KM system requires that organizations make certain definitely suitable policies, tasks and methods, gives tasks enclosing tightly organizational stratagem, targets and business requirements, converts tacit knowledge into explicit knowledge, individual knowledge into organ