HR晋升必学：如何当好中层管理者.pdf

公司中层的管理工作技能提升
─课程单元─
MTP-1 如何成为优秀的管理者
How to be a competent manager
MTP-2 有效计划的技巧
Effective planning
MTP-3 工作沟通协调技巧
Effective Communication
MTP-4 执行力的提高
Execution Skills
MTP-5 积极态度与激励员工
Motivating people
MTP-6 部属培育与指导
Developing people
Think ：管理是什么?
请依你本身的了解，写下管理的意义
De scribe your understanding
about management
MTP-1
如何成为优秀的管理者
How to be a competent manager?
Case stu dy
案例研讨:李主管的疑惑
Why manager Lee is so busy ?
Think
What are the differences between the
manager and non-manager?
管理者与非管理者之不同
Differences between manager and non - manager
非管理者 non - manager 管理者 manager
1. 有什么，做什么 1. 定目标，作计划
Just Do It Set goal, make plan
2. 亲力亲为 2. 借力使力
Do anything by oneself Get things done through others
3. 被动沟通 3. 主动沟通
Passive communication Proactive communication
4. 面对问题，兵来将挡 4. 预见问题，事前准备
Deal with current Foresee the problems and
problems prepare in advance
管理者与非管理者之不同
Differences between manager and non - manager
非管理者 non - manager 管理者 manager
5. 单打独斗 5. 建立团队
Show one’s own strength Using team efforts
6. 应付眼前 6. 思考未来
Focus on current issues Think ahead of future
7. 等待资源 7. 善用与整合资源
Wait for support resources Leverage resources
8. 本位思考 8. 三位思考
Self-centric thinking Three angles thinking
管理者的立场～360度思考
360 Degree thinking for manager
领导
Boss
90°
90° 90°
客户／供货商 领导 平行部门
Customer Manager Inside department
90°
下属
Subordinates
管理的8个意义
What management means?
#1. 整合运用资源，达成组织目标
To integrate resources and achieve goal
#2. 做对的事，把事做对
Do right things, do things right
#3. P -D-C-