scor metrics.ppt

P1 Reliability metrics hierarchic Perfect order fulfillment Forecast accuracy None ? Delivery performance to mit date ? Fill rate On time delivery P2 P3 P4 P5 Perfect order fulfillment Perfect order fulfillment Perfect order fulfillment Perfect order fulfillment Forecast accuracy None Supplier on time delivery performance ? Supplier on time delivery performance ? Supplier Fill rate Forecast accuracy None None Production plan adherence ? Forecast accuracy ? Sales floor err rate on shelf location ? shelf SKU accuracy Forecast accuracy ? Delivery performance to mit date ? Delivery performance to mit date ? Fill rate Return Forecast accuracy None None None P1 Responsiveness metrics hierarchic Order fulfillment cycletime None None None None P2 P3 P4 P5 None None Order management cycletime None None None None None None None None None None None None None None None None None P1 Flexibility metrics hierarchic Upside S/C flexibility Downside S/C adaptability Upside S/C adaptability None None None None P2 P3 P4 P5 ? Upside source flexibility ? Downside source adaptability ? Upside source adaptability None None None None P3.