IRIS查检表.doc

IRIS查检表
IRIS标准问题汇总
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Question1: (Close) ISO/ General requirements/一般要求
Has the organization established,documented, implemented and maintained a quality
management system and continually improved its effectiveness in accordance with
ISO9001:2000?
组织是否按照ISO9001:2000标准的要求建立、文件化、实施和维持的质量管理体系并持续改进其有效性,
-Documented quality management system. -文件化的QMS ―Defined‖ -2nd / 3rd party certified -第2/3方审核
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Question2: (Open) ISO/ General requirements/一般要求
How does the organization
a) identify the processes needed for the quality management system and their application throughout the organization?
b) determine the sequence and interaction of these processes?
c) determine criteria and methods needed to ensure that both the operation and control of these
processes are effective?
组织如何
a)识别质量管理体系所必需的过程及其在组织中的应用,
b)如何确定这些过程的顺序以及相互作用,
c)如何确定及确保这些过程有效运作并加以控制所必需的判别准则和方法,
―Poor‖ -Management manual -管理手册
―Defined‖ -Management manual -管理手册
-Process landscape with links and responsibilities -有相互联系和职责
的过程图
-Regular review of processes -对过程定期评审 ―Qualified‖ Plus:Implementation of action plans and follow up of actions
-加上措施计划的实施和后续的跟踪
―Optimized‖ Plus:Efficiency of actions -加上措施的有效性
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Question3: (Open) ISO/ General requirements/一般要求
How does the organization
d) ensure the availability of resources and information necessary to support the operation and
monitoring of these processes?
组织如何d)确保支持这些过程的运作及监控所必要的各种资源与信息的获得, ―Poor‖ -Organization chart -组织机构图
―Defined‖ -Organization chart -组织机构图
-Job descriptions -工作描述
―Qualified‖ Plus:Roles & Responsibilities matrix -加上:角色和职责矩阵 ―Optimized‖ Plus:Efficiency of actions(regular in management review)
-加上:措施的有效性(定期体现在管理评审中)
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Question4: (Open) ISO/ General requirements/一般要求
How does the organization
e) monitor, measure and analyse these processes?
f) implement actions necessary to achieve planned results and continual improvement of these processe