The rise of the
smarter, swifter, safer
production employee
Future of enterprises 2nd edition
/ An Ericsson IndustryLab insight report
industrylab November 2021
2 Ericsson | The rise of the smarter, swifter, safer production employee
Introduction
Methodology matter experts and academic researchers
Contents Quantitative data was collected from in the US, China, Colombia and Sweden.
22 markets, through 8,657 online The interviews were conducted between
03 Key findings interviews held with respondents aged November 2020 and March 2021.
04 Top challenges keeping 18 and older, in Australia, Belgium, Canada,
manufacturers awake at night China, Colombia, France, India, Indonesia, About Consumer & IndustryLab
07 Making production employees Italy, Germany, the Kingdom of Saudi Ericsson Consumer & IndustryLab explore
smarter, swifter and safer Arabia, Mexico, Portugal, Singapore, South the future of technology for consumers,
11 On the road to full automation Korea, Spain, Sweden, Taiwan, Thailand, enterprises, and a sustainable society.
13 Advanced wireless connectivity the UK, the US and Vietnam. Of these We deliver world-class market research,
a cornerstone respondents, 3,214 were decision makers actionable insights, and design concepts to
14 What lies ahead? in the production/manufacturing domain drive innovation and sustainable business
in companies with more than development. We provide
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