人力资源管理挑战英文
Workers inherently dislike work
Workers must be coerced, controlled, directed, threatened with punishment nal interviewing and hiring where appropriate
Review reference information
Provide feedback to HR unit on hiring/rejection decisions
Figure 1–1
5
HR Management Competencies and Careers
HR Generalist
A person with responsibility for performing a variety of HR activities.
HR Specialist
A person with in-depth knowledge and expertise in a limited area of HR.
Important HR Capabilities:
Knowledge of business and organization
Influence and change management
Specific HR knowledge and expertise
6
Qualities of Human Resources Managers
Responsibilities
Advice and counsel
Service
Policy formulation and implementation
Employee advocacy
Competencies
Business mastery
HR mastery
Change mastery
Personal credibility
7
HR Activities
HR Planning and Analysis
Equal Employment Opportunity
Staffing
HR Development
Compensation and Benefits
Health, Safety, and Security
Employee and Labor/Management Relations
8
Human Resource Competency Model
Source: Arthur Yeung, Wayne Brockbank, and Dave Ulrich, “Lower Cost, Higher Value: Human Resource Function in Transformation.” Reprinted with permission from Human Resource Planning, Vol. 17, No. 3 (1994). Copyright 1994 by The Human Resource Planning Society, 317 Madison Avenue, Suite 1509, New York, NY 10017, Phone: (212) 490-6387, Fax: (212) 682-6851.
Figure
Presentation Slide 1–4
BusinessMastery
Business acumen
Customer orientation
External Relations
HRMastery
Staffing
Performance appraisal
Rewards system
Communication
Organization design
ChangeMastery
Interpersonal skillsand influence
Problem-solving skills
Rewards system
Innovation and creativity
Personal Credibility
Trust
Personal relationships
Lived values
Courage
9
HR Management Activities
10
Traditional and Strategic Views of HRM (a) Personnel-The Traditional View
The Organization
Personnel
St
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