美国人力资源协会注册高级人力资源师（SPHR PHR.pdf

PHR?/SPHR?Professional in Human Resources CertificationStudy GuideThird 11/13/09 4:51:11 PMPHR?/SPHR?Professional in Human Resources CertificationStudy GuideThird EditionAnne M. Bogardus, 31/13/09 4:51:13 PMAcquisitions Editor: Jeff KellumDevelopment Editor: David ClarkTechnical Editors: Laura Owen and Tamra AguinaldoProduction Editor: Rachel McConlogueCopy Editor: Kim WimpsettProduction Manager: Tim TateVice President and Executive Group Publisher: Richard SwadleyVice President and Publisher: Neil EddeProject Manager 1: Laura Moss-HollisterAssociate Producer: Josh FrankQuality Control: Shawn PatrickBook Designers: Judy Fung and Bill positor: Craig Woods, Happenstance Type-O-RamaProofreader: Publication Services, : Ted LauxProject Coordinator, Cover: Lynsey StanfordCover Designer: Ryan SneedCopyright ? 2009 by Wiley Publishing, Inc., Indianapolis, IndianaPublished simultaneously in CanadaISBN: 978-0-470-43096-5No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at / of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy pleteness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particu