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酒店英语1(前厅部).docx

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酒店英语1(前厅部)

---- 第一节Reservation 预订服务
Ⅰ.New words &expressions
1. Confirm [k?n’f?:m ] v.
2.

酒店英语1(前厅部)

---- 第一节Reservation 预订服务
Ⅰ.New words &expressions
1. Confirm [k?n’f?:m ] v.
2. Refuse [ri’fju: z] v
v recommendation
4. Shower n

v/n depositor deposition
8. Advanced deposit
trade fair
：Estimated time of arrival : guaranteed booking
We provide a 5-year guarantee against rust.
12. White Sw a n Hotel 13. Receipt n
15. Engage ~ in an

Ⅱ. Reservation procedures

Ⅲ. Dialogs
(一) Accepting a Reservation
（C=clerk B=Bill Jackson）
Mr. Bill Jackson wants to make a room reservation for himself.
C: Good morning. This is Room Reservation. May I help you?
B: Yes, I‘d like to reserve a room.
C: Thank you sir. For which date?
B: From June 6

---- 第一节Reservation 预订服务
Ⅰ.New words &expressions
1. Confirm [k?n’f?:m ] v.
2. Refuse [ri’fju: z] v
v recommendation
4. Shower n

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