速卖通日常沟通.docx

文档编制序号：[KK8UY-LL9IO69-TTO6M3-MTOL89-FTT688]
速卖通日常沟通
问业务范围：
What is your business scope please
you are maeive it in a satisfactory condition.
Thanks for your purchase again and we will update courier you soon.
bella
货物发出填出物流单号后：
Dear,
Thanks for your product has been arranged with may trace it on the following website after two days:
be noticed that international shipping would take longer time(7-21 business days for China post,3-7 for EMS).We sincerely hope it can arrive you can be satisfied with our products and services.
As well,we would appreciate very much if you may leave us five_star appraisal and contact us frist for any question,which is very important for us.
We treasure your business very much and forward to serving you again in the near future.
Thank you for shopping with us.
We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!
If you have any further questions, please feel free to contact me.
Best Regards,
(Your name)
跟催买家作出评价：
Dear customer,
We are glad you have received the goods.
Being a seller on Aliexpress,feedback from customers are of vital importance to appraisal and positive feedback will help us improve our products and services.
If you have any other concern or are not so satisfied in any regard,please have no hesitation us will try our best to solve your problem.
Many thanks for your time on this.
Bella
I'm glad you have received the goods smoothly, hope you can satisfied. We will be grateful if you can provide us with a positive feedback!If you can help us take a few product photos on the evaluation, it would be great.
收到买家正面评价后：
Dear customer,
Thanks for your positive appraisal.
We will strive for providing better services and products for you in the future.
Welcome your next coming.
bella
模板四：收到评价后