导游英语Chapter 8 Emergency Handling.ppt

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汇报人:
SituationI
G:Calmdown,please,…,itcouldn’?
P:Butwhyhasn’titbeensenttomyroom?
G:I’,sometimesthishappensbecauseoftheporter’scarelessnessorthelossofthenametag.
P:SowhatshouldIdonow?
G:Don’?
SituationI
P:’samedium-sized,
G:.
P:.
G:Mypleasure.
(Fifteenminuteslater,thetourguideisknockingatthedoor.)
P:(Openingthedoor)Oh,.
G:,you’
P:Oh,.
SituationI——Vocabulary
anxious a. 忧虑的,焦虑的,不安的
disturb vt. 打扰,干扰;使…心烦,烦恼
calmdown 使…安静
altogether adv. 总共;完全地
check vt. 检查,查看
porter n. (车站、机场等的)搬运员,脚夫
carelessness n. 粗心,疏忽
loss n. 丢失,遗失
tag n. 标签
feature n. 特征,特色;容貌,相貌
medium-sized adj. 中等大小的,中号的
attached adj. 附加的
SituationI——Notes
I’msorrytodisturbyounow,butIcan’tfindmybaggage.
很抱歉打扰你,我找不到行李了。
…itcouldn’thavebeenlostintheairportoronthewaytothehotel.
行李不可能遗失在机场或是来酒店的路上。
LostandFoundDesk失物招领处
Couldyoudescribesomefeaturesofyourbaggage?
请描述一下你的行李的外观特点。
It’samedium-sized,blacksuitcasewithmynametagattached.
一个中等大小黑色的行李箱,上面有我的姓名标签。
…you’dbetterhaveyourpassportandIDcardwithyouwhiletraveling.
旅行时,请你随身携带护照和身份证。
SituationI——Notes
SituationII——BackgroundInformation
Whatshouldatourguidedowhenatouristisseriouslyill?
,,,thetourescortoranothertouristassignedbythetourescort;
SituationII——BackgroundInformation
,thetourguideshouldnotifytherelevantdepartmentinthehotelforimmediatetreatment,orthesicktouristshouldbesenttoahospital;
,,,.
SituationII——BackgroundInformation
,,relativesoremergencycontactperson,,followthewrittenadviceoftheembassyorconsulate;
SituationII——BackgroundInformation
,butstillneedstobehospitalizedandisunabletoattendanyactivities,,andarrangeforareturnflightticket;
.