An empirical investigation of information systems interoperability business value in European firms.pdf.pdf

Computers in Industry 64 (2013) 412–420

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Computers in Industry

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An empirical investigation of information systems interoperability business value

in European firms

Euripidis N. Loukis *, Yannis K. Charalabidis

Department of Information munication Systems Engineering, University of the Aegean, Greece

A R T I C L E I N F O A B S T R A C T


Article history: It is widely believed that the establishment of interoperability of the information systems (IS) of a firm

Received 16 January 2013

with those of its collaborators (. customers, suppliers, and business partners) can generate significant

Accepted 22 January 2013

business value. However, this has been empirically investigated only to a very limited extent. This paper

Available online 7 March 2013

contributes to filling this research gap by presenting an empirical study of the effect of adopting the three

main types of IS interoperability standards (industry-specific, proprietary and XML-based ones) on the
Keywords:

four important perspectives/dimensions of business performance proposed by the balanced scorecard

Information systems (IS)

approach (financial, customers, internal business processes, learning and innovation). Our study is based

Information munication

on