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酒店英语课件unit.pptx

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该【酒店英语课件unit 】是由【1660287****】上传分享，文档一共【30】页，该文档可以免费在线阅读，需要了解更多关于【酒店英语课件unit 】的内容，可以使用淘豆网的站内搜索功能，选择自己适合的文档，以下文字是截取该文章内的部分文字，如需要获得完整电子版，请下载此文档到您的设备，方便您编辑和打印。HotelEnglishCoursewareUnit目录contentsBasicknowledgeofhotelEnglishHotelfrontdeskserviceEnglishHotelRoomServiceEnglishEnglishforHotelCateringServicesHotelBusinessCenterServiceEnglishEnglishforHotelLeisureandEntertainmentServicesBasicknowledgeofhotelEnglish01AroominthehotelwhereguestsstayGuestroomAstyleofdiningwherefoodispreservedonatableorcounterandguestscanhelpthemBuffetTheprocessofregistrationandreceivingaroomkeyatthehotelCheckinTheprocessofsettingthebillandleavingthehotelCheckoutThefrontdeskwhereguestscancheckin,checkout,andgetinformationaboutthehotelReceipt0201030405CommonEnglishvocabularyusedinhotelsCommonEnglishphrasesusedinhotels"Couldyoupleaseshowmetomyroom?""Whattimedoesthebreakfastbufferopen?""Goodmorning,I'dliketocheckin.""WhereisthenearestATM?""Ineedawakeupcallat7am,please."在此添加您的文本17字在此添加您的文本16字在此添加您的文本16字在此添加您的文本16字在此添加您的文本16字在此添加您的文本16字Guest:"I'mcheckingouttomorrow,doIneedtoleavemykeyatthereception?"Receiver:"Yes,."Guest:"Couldyoupleasetellmehowtogettothegym?"Receiver:"Sure,."Guest:"Whattimedoestheshuttlebusleavefortheairport?""."CommonEnglishconversationsinhotelsHotelfrontdeskserviceEnglish02GreenguestswarmandprofessionalQuicklyandefficientlyhandlecheckinproceduresAssistguestswiththeirluggageandensureasmoothcheck-inexperiencepanyInquiryaboutguests'mendationsConfirmreservationdetails,includingcheckinandcheckoutdates,roomtype,andspecialrequestsInformguestsofanychangesorcancellationstotheirreservationpromptandcourseRoomreservationingcallspromptandpolitelyDirectcallstotheappropriatedepartmentsorindividualsAssistguestswiththeirphonecalls,ountforTelephonesupport

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