Comparison of BPR approaches.pdf

Comparison of BPR approaches(Andersen Consulting, Bain, BCG, McKinsey)Kai A. SimonViktoraInstitute1General aspectsGenerally, the different approaches considered here have relatively few differences onthe conceptual level. They all contain the phases Initiation, Analysis, Design,Implementation and Deployment, but each firm adds specific elements to the generalconcept. Boston Consulting Group includes an in-depth preparation phase in whichsenior management mitted to the intended changes and results, and assesses anizational readiness for change. Additionally, it is focused on the need forassigning the best available people to the reengineering effort. McKinsey recognizesthe reengineering effort as a highly iterative process between the diagnostic and designphases. Both McKinsey and Bain use a pilot approach, where the new processes aretested in a laboratory environment before full implementation. This businesssimulation is used for verifying the process prototype against the defined performanceobjectives. If the new process design involves the deployment of technologicalsolutions, these are included into the business simulation in order to ensure functionalfit and usability. Andersen Consulting has a strong emphasis on technology from thediagnostic phase, . that the current IT-infrastructure and the applications in use areanalyzed concurrently to the business processes. The ne