HRD Handbook.pdf

Contents
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Contents
Getting Results
Through
Learning
A publication of the
Federal Human Resource Development Council
May 1997
Acknowledgments
This handbook was authored by a special task force of the Human
Resource Development (HRD) Council. The HRD Council — a group of
officials from 22 major departments and agencies nominated by the
President’s Management Council — works in partnership with the Office
of Personnel Management to develop strategies, policies, and programs
that support individual anizational performance across the federal
government.
We are indebted to the leadership and support of the HRD Council
mittee, especially the co-chairs, Melinda McMillon Darby,
Department of Defense, and Roy Tucker, Department of Health and
Human Services. We are also grateful for the continuous dialogue with
our colleagues on the HRD mittee, a dialogue which
helped us shape the design and sharpen our focus.
Dr. Lex Dilworth provided valuable ideas and resources — his own as
well as from his graduate students at monwealth University.
Finally, three dedicated professionals helped us bring the pieces together
and meet tight deadlines: Nita Congress, technical editor extraordinaire,
and Denise Meares and Barbara Ruffino. They made us all look good.
Members of the Task Force
Marjorie L. Budd, ., Department of Defense,
Task Force Leader and Primary Author
David Amaral, Department of the Navy
Randy Bergquist, Department of Transportation
Paul Longanbach, Office of Personnel Management
Amy Van Skiver, Department of Agriculture
Contents
i
Contents
1 Foreword
3 Are You Getting the Results You Need?
4 How It Is Now
5 How It Could Be
9 Getting Better Results
10 Eliminate Barriers
11 Set Up Individual anizational Learning Strategies
18 Get Strategically Aligned
20 Make a Plan
25 Getting Support
26 Employees as a Source of Support
27 Executive Leaders as a Source of Support
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