Proceedings of the 40th Hawaii International Conference on System Sciences - 2007 work Analysis: A Research Framework for Studying the Organizational Impacts of Service-Orientation in Business Intelligence Mark Keith Arizona State University mark.******@ Haluk Demirkan Arizona State University haluk.******@ Michael Goul Arizona State University michael.******@ Abstract data warehouse projects [16] [30]. More recently, researchers and practitioners have cited the need to Business intelligence (BI) technology and research address anizational and human challenges in is maturing. In evidence, some practitioners have data warehousing [15]. indicated a shift in the nature of their data Herrmann [15] discovered in a practitioner-based warehousing challenges from being technical in survey that many of the perceived challenges in data nature anizational [15]. This research is based warehousing up to that point were primarily technical on a case study involving the BI services unit of a in nature whereas the perceived future challenges large, Fortune 500, financial anization anizational issues like interdepartmental that is experiencing some of those “organizational” coordination and the standardization of activities and challenges. As a solution, anization decided to processes. In general, a corporation’s
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