关于创建曹操万事帮跑腿创意公司.doc

关于创建曹操万事帮跑腿创意公司的创业计划书目录摘要··········································3公司概况······································4公司名称·····································4公司结构·····································4经营围·····································4服务宗旨·····································4人员及组织结构·······························4人员能力分析·································4产品与服务·····································4产品介绍····································4收费界定······································································5可行性分析··································5市场分析···································5竞争分析···································5Swot分析···········································································6目标市场····································6销售策略····································6销售渠道····································6推广策略····································6创新机制············································································8摘要一、宗旨及商业模式本公司本着“诚信创业,长期发展”的经营宗旨,为顾客提供可信、即时、优质、完善的个性化服务,长葛曹操万事帮公司将以优质完善的服务屹立于行业的潮头。发展目标:创一流服务树全国品牌经营宗旨:诚信创业长期发展企业精神:顾客随叫曹操随到长葛曹操万事帮将是长葛首家专业从事跑腿服务新鲜行业的特色服务公司,服务的主要容有接送货物、代接送亲朋好友及商业客户、代缴各种费用、创意送惊喜等。无论是大小事情,只要是顾客需要跑腿的事情,我们都可以提供服务,为顾客节省时间、人力、提高工作效率。二、我们的产品服务长葛市曹操万事帮跑腿公司初始有三大服务类型服务类型服务品种基本服务代购服务代送服务缴费服务代接送代排队特殊服务策划创意求爱策划真诚感动道歉策划聚会乐翻天专业服务陪驾服务公司概况公司名称:长葛市曹操万事帮跑腿公司公司结构:直线式结构经营围:提醒:生日、约会、道歉、特殊日期、结婚纪念日等;缴费:代缴费、水电气费、光纤收看费、养路费、罚单等;送礼:代送生日礼物、求爱礼物、问候礼物等;服务宗旨:将时间留给自己,跑腿事交给曹操。人员配备:总经理1名,客服接待2名,曹操跑腿工7名,兼职员工5~10名(点子创意全体员工)人员分工:总经理:,激发团队热情,为客疯狂,2对本店日常,营运,员工与顾客满意度,企划执行付全责。。客服接待:热情礼貌,温柔大方,笑容甜美,并负责店面的清理工作。曹操跑腿工:性格外向,勤奋向上,为顾客排忧解难。产品特色及收费界定:致力于客户难于动身和难于启齿的问题解决,将特色致力爱情开发业务,创意送花,真情道歉等。原则上收费界定为:独特创意专注于每单30元起完整的策划包装每单100元起传统琐事业务每单不超过10元。市场调查与分析可行性分析:1)随着经济的发展,劳动分工与专业化将会日益普遍,随着人们生活水平的提高,工作和日常事务繁忙,人们对服务就有了更深入,更精细的要求,跑腿服务也应运而生,这成为近些年来,跑腿公司在各地如雨后春笋般的诞生,越来越多的人需要专门的人气来承担繁琐事情。2)跑腿行业是一个产业,具有很大的发展前景,目前跑腿服务业尚处于起步阶段,还未得到充分的开拓,跑腿服务这一行业是很美好的,但问题也不少,主要因为从业人员的总体素质不高,跑腿行业是服务行业,它的产品是服务员的服务,而服务是由人来完成的,人是有思维和情绪的,这些都可能影响到员工的工作状