成本节约行动计划资料.xls

损益会议纪要- 成本节省行动要点 Action Plan 行动计划 HSKP 你所有的管家只能同一时间开始工作? *变动的轮班时间可以节省劳动时间和金钱为你的团队改善工作/生活. *你可以提早或推迟交替分次轮班的上班时间,或者延长酒店的客房服务时间.*. HSKP 是否与前厅部一起把客人尽量安排在同一楼层里? *通过这样,可以减少客房服务员在上落不同楼层所用的时间,以使他们有更多的时间进行清洁. HSKP 是否有考虑过用勤杂工清洁房间以节省客房清洁时间, 然后补上手推车的用品以使房间服务员提高清洁速度? HSKP Would a‘ Team Clean ’ approach used by the Extended Stay brands work at your hotel? *All available managers and supervisors go in and strip out all check - out rooms to prep for the room attendant to‘ finish ’ the room. With 4 or5 people ina room, it takes just minutes to prep the room. HSKP Do you retool your Housekeeping schedule based on business activity? 是否按生意情况重新安排做房的排班? *Do you review occupancy on a regular basis and adjust scheduling accordingly? (30 days out, 10 days out, 3 days out) Do you clean all check - out rooms on a daily basis or based on forecasted occupancy? Are all carts stocked before staff leaves for the day? *Schedule housekeepers not to arrive until such time as there are rooms available to clean or stagger their arrival for efficiency? FO 是否用一个创造性的排班来提供前台工作? *Utilizing a mid - shift (11am - 7pm) may provide adequate coverage rather than an additional 7am - 3pm or 3pm - 11pm shift *Are Managers or other trained team members scheduled to cover swing shifts, or breaks? *During peak days and peak hours, consider four 10 - hours shifts to provide more overlap from one shift to another (Please remember to ahdere to overtime and local labor rules) FO 是否对客服务代表有其他领域的交叉培训? *During slow periods, your GSR ’s can help out in laundry, housekeeping, or F&B. Cross - training improves morale and cuts payroll costs. This isa good opportunity to develop employees so they can e well versed in all aspects of the hotel business FO 是否所有的客服代表培训有效的销售技能? FO *Upselling training. *GSRs can be very effective in promoting the outlets if they are trained on the offerings and specials available Kitchen 雇员是否给出详细的具有金额的准备清单以防止过度生产? Kitchen 厨房是否有个所有员工都能