解锁工作未来式（英）.docx

Remote work is here to stay
Organizations and employees both expect remote working models to stay
Widespread remote working has been quickly adopted as the norm by organizations. According to the executives in our study, three-quarters of organizations expect 30% or more of their employees to be working remotely, and over a quarter expect over 70% of staff to work remotely (see Figure 1). Technology companies are far more aggressive in allowing permanent remote work to its employees. ***,
for example, was the first company to allow its employees to work from home Similarly, Microsoft allowed its employees to work from home freely for less than 50% of their working week, or move to a permanent remote work upon approval from Companies in traditional sectors have also announced similar plans:
US-based Capital One Financial has extended the flexibility of remote working to the majority of employees at its US call centers for cards even after the COVID-19 pandemic
Siemens AG, the Germany-based engineering services company, announced a new mobile working model to enable employees worldwide to work from remote location for two to three days per week on
French automaker, Groupe PSA, announced that its office- based staff will work remotely even after the pandemic
Figure 1. Around three in ten organizations expect more than 70% of their employees working remotely in the next two to three years, up from just one in ten before COVID-19
What proportion of your organization's workforce works remotely?
(% of organizations)
9%
8%
28%
41%
23%
47%
39%
60%
16%
4%
19%
7%
Before COVID-19 Currently Expected in the next 2-3 years
70%-100% of employees working remotely 30%-69% of employees working remotely
10%-29% of employees working remotely
Less than 10% of employees working remotely
Source: Capgemini Research Institute, Remote workforce survey, September–October 2020, N=500 executi