-08-29孙小明第一版事件管理流程目录1介绍..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................12流程详细说明.............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................83流程角色和职责.......................................
(ITIL体系管理)事件管理流程V1.0 来自淘豆网www.taodocs.com转载请标明出处.