desen公司IT管理咨询业务介绍（英文版）.ppt

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Diagnostic
Meetkeymanagementandstaff
CollectinformationonexistingITsystems.
Identifyissuesbasedonavailedinformation
Todetailtheclient’scurrentsystemsandbusinessissues
Purpose
Activities
–DIAGNOSTIC
StatementofIssueswithRAGRating
Deliverable
Toanalysetheissuesanddeterminecausesandpossiblesolutionstotheseissues.
Purpose
-ANALYSIS
Activities
Deliverable
InputistheStatementofIssues
Analyzeissuesandtheircauses
Identifykeyprojectrequirements
Determinepossiblesolutions
StatementofRecommendationswithRAGRating
Analysis
Determineoptimalrecommendationsforeachassessmentarea.
IntegraterecommendationsintoEnterpriseTargetTemplate.
Managetheimplementation.
Purpose
Activities
–IMPLEMENTATION
ToManagetheimplementationoftheStatementofrecommendations.
Deliverable
TargetStatuswithRAGRating
Implementation
OURMETHODOLOGY
.
Security&
Environment
Hardware&
OperatingSystems
ServiceLevel
Agreements&
Contracts
Electronic
Commerce
RegulatoryCompliance,
Policies&
Procedures
.
Strategy&Plans
People&
Performance
Networks&
Infrastructure
Applications&
BusinessProcesses
Standards&
Benchmarks
.
Addressesissuesconcerning
CompliancewithInternationaland
Industrystandards.
Coversissuesofhardware,software,applicationsystems,securityand
controls.
Addressesthebusiness
strategy,goalsandplansfor
implementingITstrategy.
Description
AssessmentAreas
Strategy&Plans
Security&Environment
Standards&Benchmarks
*
.
Assessescurrentpolicies,procedures
andregulatorycompliancewith
regardtostatutoryrequirements.
Concentratesonthepackagedand
bespokeapplicationsoftwarein
relevancetothebusinessprocesses.
ReviewstheComputerhardwareandoperatingsystemsinrelationtotheirappropriatenessfortheEnterprise’sneeds.
Description
AssessmentAreas
Hardware&Operating
Systems
Application&BusinessProcesses
RegulatoryCompliance,
Policies&Procedures
*
.
Assessestheorganization
preparednesstoformulateand
implemente-commercestrategies.
Focusesonthehumanresources
qualificationsandexperiencein
ordertomapoutperformance
scalesandtrainingplans.
Description
AssessmentAreas
People&Performance
ElectronicCommerce
Networks&Infrastructure
*
.
Assessesoptimaloptionsofcomputerandvoicenetworksinfrastructure,
Assessesallavailablecontractsand
agreementstoensurethattheyare
currentandvalidinordertoprotect
ourclientseffectively.
Description
AssessmentAreas
ServiceLevelagreements&Contracts.
*
.