跨境电商干货：外贸询盘回复模板汇总.docx

跨境电商干货:外贸询盘回复模板汇总
海外买家来了很多询盘,却不懂得怎么把他们变成真正的客户?是英语不够好?还是不懂得买家心理?不知道回复技巧?只有在买家发送询盘的24小时内回复,才有最大的概率把询盘变成实实在在的订单呀!
跨境电商平台数据显示,买家通过邮件询盘产生的订单中,90%以上是在买家发送询盘的24小时内回复的!
催促下单,库存不多
Dear X,
Thank you for your inquiry.
Yes, we have this item in stock. How many doyou want? Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!
Best regards,
(name)
回应买家砍价
Dear x,
Thank you for your interests in my item.
I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.
However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.
Please let me know for any furtherquestions. Thanks.
Sincerely,
(name)
断货(out of stock)
Dear X,
We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to mend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.
…
Please let me know for any further questions. Thanks.
Best Regards,
(Your name)
因为周末导致回复不够及时,先表示歉意,因为错过了最佳24