Effective Performance Management- A Case Study
Robert H. Xiao, Ph DHR Director, People & Organization DevelopmentPhilips China Corp HR
Agenda
Why performance management?
What is the process?
How to make it work?
Value alignment / top down drive
Linking rewards and development
Aspects of munication/education
Part of the culture
Where to start?
Why performance management?
Basic management cycle
Planning, organizing, staffing, leading, and controlling
Fundamental corporate infrastructure
Consistency in measuring/rewarding
Sustainability in business and people
What is the process?
Annual process
Past review and next goal setting
Appraisal process: rewards
Individual development planning
On-going review and documentation
Global aligned
Philips Way:
People Performance Management (PPM) is…
…a process which helps to align personal and business objectives
…driven by ‘the Philips way’:
one culture, one brand, pany
one global approach for People Performance Management
…supporting the improvement of business results for Philips
PPM: a cyclical process…
How to make it work?- value alignment & top down drive
A performance oriented value pany value as the core anization
Value derived criteria in anization structure and supporting system (HR)
Determination shown from the top
Leaders being driven by the same process
Our Values
Delight customers
We delight our customers by anticipating and exceeding expectations thereby creating sustainable market leadership
Deliver mitments
We pursue business excellence, being rigorous in delivering on mitments
Develop people
We inspire and enable each other to use our creativity and entrepreneurial flair, and to maximize our potential
Depend on each other
We work as “one Philips” in an environment of transparency and trust to mobilize our petence and that of our business partners
Values
How to make it work?- linking rewards and development
Tight linkage between performance e and rewards
Embedded individual devel
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