民航服务英语-课件.ppt

民航客舱服务实用英语
刘霞
Dialogue one:
After Shirley’ self-introduction, senior purser Christine is going to give some flight
Information and assign the task.
Dialogue two:
Shirley is checking the galley, and es to her, telling her what she should pay attention to.
Dialogue three
During boarding, there is an old ing and carrying heavy hand luggage.
Dialogue four:
Cathy is a new cabin crew. Today it’s Cathy’s first day to operate the flight. Now she is standing at the cabin door to meet the passengers. There is a mother with an ing.
Dialogue five
When Mr. Smith gets on board, he can`t find the seat in the cabin. His seat number is 9B, economy class. The cabin attendant helps him find his seat.
Dialogue six
Mr. smith is arranging his luggage, but he is standing in the middle of the aisle and blocking the way. All ing passengers are waiting to go through.
Mr. yang and Mrs. Yang checked in together, but after they get on board, they find they are not sitting together. The cabin attendant, Carol, will help them.
dialogue seven
Dialogue eight
The captain has just switched the seat belt sign on. A cabin attendant, Linda, sees a passenger standing in the aisle.
dialogue nine
Cabin crew are preparing the cabin for take-off. One of the passengers is still using his mobile phone. One of cabin es up to stop him.