培训经理英文版.doc

TRAINING MANAGERS TO TRAIN
A Practical Guide To Improve Employee Performance
Brother Herman E. arelli, .
CREDITS
Editor: MICHAEL Crisp
Designer: Carol Harris
Typesetting: Interface Studio
Cover Design: Carol Harris
Artwork: Ralph Mapson
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means now known or to be invented, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system without written permission from the author or publisher, except for the brief inclusion of quotations in a review.
Copyright 1998 by Brother Herman E. arelli, .
Printed in the United States of America
Crisp books are distributed in Canada by Reid Publishing, Ltd.,
7267, Oakville, Ontario, Canada L6j 6L6
In Australia by Career Builders, 1051 Springwood,
Brisbane, Queensland, Australia 4127.
And in New Zealand by Career Builders, 571,
Manurewa, New Zealand.
Library of Congress Catalog Card Number 87-73183
arelli, Herman E.
Training Managers To Train
ISBN 0-931961-43-2
PREFACE
Managers at anizational levels, whether they own their own business or work for someone else, must supervise people. Done correctly, everyone benefits and the manager will receive credit for a job well done. If, on the other hand, employees are not managed effectively, no one will benefit, and the manager will quickly get the blame! The task of directing people at work is not easy because employees, as human beings, are plex. However, employees cannot perform well on the job no matter how hard they try and regardless of how much they want to until they know what they are supposed to do and how they are supposed to do it. A well-developed training program addresses both of these issues.
TRAINING MANAGERS TO TRAIN focuses on answering the question: How exactly does a manager prepare for, plan, present, and follow up on training programs designed to petent employees? The